Vantaggi
- Young culture, mostly fresh out of college grads so it can be easy to make friends and socialize
Svantaggi
- Underpaid, overworked - No work life balance. You have to answer client emails and requests at all hours - No career path or acquiring of technical skills. If you can copy and paste on a computer and make phone calls then you'll be great at this job. You really learn nothing else that'll give you a strong advantage or skillset for future jobs. - High turnover. 90% of people leave after 1-2 years (and for good reason too, please read all of these cons) Recently people across all levels have left every single week, and not enough people are getting hired. Those of us still stuck here are left to pick up extra work - Job is misleading. You are a glorified secretary getting calls on the calendar and handling reschedules and cancellations. You are not doing any market research. The clients give you the exact criteria (company, title, etc.) that experts need to fall under and could not care less about interacting with you. You are treated as less than a speck of dirt since they are also working with other expert networks and just looking to schedule a call if convenient for them - Inexperienced management. This is most managers' first job out of college so they don't know how to actually manage people. They just know how to blame you and put pressure on you if you don't hit your targets - Have to borderline harass experts to get on the phone with our clients. If someone is unavailable or disinterested, you are told to keep chasing when they clearly want to be left alone. You're also told to pay them the cheapest rate possible. The "specialist experience" is non-existent. Everything done here is to just please clients even though our business wouldn't exist without our specialists and experts - Favoritism and gossip. Since everyone here is so young, they all talk behind each other's backs and nothing can be kept confidential. Promotions, etc. will be given out if you are liked. - Unrealistic expectations. Everything is always "urgent" and you are expected to work 110% every month because every month is "crazy." If you don't hit your targets, you are told to work later and do more even though hitting performance goals is not a direct result of effort. That's 100% determined by clients and they can ghost on a project at any second so all of your work is wasted - Rudeness. Most people are just plain rude and disrespectful. All interactions are transactional and you can get away with being a jerk as long as you perform well. - Management doesn't listen nor care. Anytime you flag any issues with a manager or upper management, they'll either say it's been an ongoing issue that they don't have control over, or basically deny that anything's wrong. It's wild how blind and ignorant they are to how people actually feel about this company - No clear metrics on getting promoted. Requirements keep changing, along with the bonus structure (which is a joke). By the way, we were asked to write positive Glassdoor reviews in a Town Hall to boost up Third Bridge's ratings.