Vantaggi
The people are great. I've never worked in a sales environment that was so positive and my teammates are all really helpful. It's not your typical cut-throat sales model where the person sitting next to you is trying to take your deals. Instead they are willing to offer up assistance which is extremely helpful (especially for new hires). A healthy work/life balance is strongly encouraged by management which has lead to good morale and people at all levels are treated with fairness and respect. It today’s shaky economy, it's definitely a good place to work and one I would recommend to others.
Svantaggi
The company is getting so large so quickly that some of the basic core values are sometimes overlooked. Merging all the smaller companies together has been extremely bumpy for employees and ever more so for customers. For example, the customer service department is seriously understaffed which makes things difficult for everyone; especially customers. The internal communication from Senior Management is decent but the inter-departmental communication definitely needs some improvement. There are times when a simple task takes on a higher degree of difficulty simply because the right hand doesn't know what the left hand is doing. It's a known issue that's the company is working very hard to remedy.