Good product, great people, poor management team - Recensione dipendente - Dipendente anonimo presso TigerConnect

2,0
13 giu 2023
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The "boots" on the ground are all great, helpful, intelligent people. The product itself is good and has the potential to be an industry leader due to lack of ties to larger, archaic systems and enterprises. Work-life balance is pretty good. Salary and benefits are just OK, they could be better.

Svantaggi

Executive leadership lacks the experience to scale and differentiate. They are, somehow, both very micro-managers and disconnected from the reality of TC. Constant leadership and peer turnover, process changes, and poor communication. So many silos for such a small company. The culture is not as advertised; employees are concerned about speaking up due to retaliation or being ignored. Employees are not empowered to do their jobs. No way to move up, the old guard/cool kids are not going anywhere and think they know best. Sales are way down, and many employees are dejected and mostly disengaged due to the aforementioned.

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Risposta di TigerConnect
2y
Thank you for taking the time to provide feedback on your experience at TigerConnect. We appreciate your positive comments about the great people you work with, the potential of our product, and the work-life balance we strive to maintain. We recognize the importance of experienced leadership, especially when it comes to scaling and differentiating in a competitive industry. We are continuously working to strengthen our leadership team by bringing in individuals with the necessary expertise, including in healthcare and scaling. Our goal is to ensure that our leaders have the knowledge and skills required to guide the company towards success. We are also committed to our current leadership development with our Director+ training program that launched in January this year. Regarding communication and process changes, we understand that these can be disruptive and create silos within the company. We are actively working to improve our communication channels and streamline our processes to foster collaboration and transparency across the organization. Regarding the culture, we are committed to creating an environment where all employees feel empowered and supported. We understand the concerns you raised about speaking up and feeling ignored. We encourage open dialogue and have a zero-tolerance policy for retaliation. We value our employees and want to ensure their voices are heard and their contributions recognized. Thank you for your valuable feedback. We take it seriously and will use it to drive positive change within our organization. If you have any further insights or suggestions, we encourage you to reach out to the People Team directly. Thank you for being a part of the TigerConnect team! Sincerely, TigerConnect People Team

Esplora altre recensioni su TigerConnect

5,0
17 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great culture - Great mission

Svantaggi

- The best parts of the culture were reduced when no longer in person

1
4,0
29 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fellow employees are for the most part nice, encouraging, and driven. Unlimited PTO and good people programs and management.

Svantaggi

You push a lot of paper; lot of corporatized acronym speak and documentation that is likely aimed at high valuation -- not specifically a TigerConnect problem, but annoying nonetheless. Heavy on AI use -- again, take it or leave it.

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