Vantaggi
The remaining team consists of awesome people who are a wealth of knowledge, experience and creativity. The new office space is really nice. The projects and client work I took part on were interesting, exciting and fulfilling. I learned a an immense amount in my short time with the agency.
Svantaggi
No SOP's. No new hire training- especially lacking in handing off clients (hours spent hunting down previous contracts, investigating billing reconciliation, trying to locate previous client work in folders that had been deleted). There is no standard pricing structure of the pillars of services offered, leading to many issues with poorly budgeted SOW's. Significant turnover, very short term tenure among the team. The agency operates as a small, startup-like organization, with its business model completely reliant on client projects. The loss of significant clients in 2024 resulted in substantial downsizing.