Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      Toast Inc

      Azienda coinvolta

      Recensioni su Toast Inc

      Hated working here - Recensione dipendente - Dipendente anonimo presso Toast Inc

      2,0
      3 ott 2022
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The salary was competitive for a start-up as well as the equity package. Benefits overall were really good for a company of this size.

      Svantaggi

      Completely overworked with more and more work assigned as the role continued. The better I performed, the more I was rewarded with additional projects. I left this job primarily due to health related stress (the kind that wakes you up in the middle of the night.) While hefty criticism was received regularly, I was only given any positive feedback twice in nearly a year of working there. Favoritism was rampant, with employees encouraged to acknowledge each other with a points-based system that reminds one of a high school popularity contest. Meetings were frequent and often pointless, with no clear agenda. Toast is full of individuals who love to hear themselves talk. Working a 10-12 hour day was not uncommon. The icing on the cake was backstabbing from a coworker who complained about something unrelated to my job description to my boss, who handled it immaturely and didn't vouch for me in any way. The best decision I've made for my career was leaving Toast before the recession and getting a much higher pay raise with an established company.

      avatar
      Risposta di Toast Inc
      3y
      Thank you for sharing this feedback. I am so disappointed to hear that this was your experience at Toast, as everything you've outlined directly conflicts with the values we hold ourselves to, and the experience we aim to provide to Toasters. I'm not sure when you left Toast, but I can share that we have continued to build thorough managerial training programs, more widespread recognition opportunities, and programs to enhance work/life blend. While I'm sorry that these weren't part of your experience, I am optimistic that they will help alleviate the concerns you've mentioned for future Toasters. Best of luck to you.

      Esplora altre recensioni su Toast Inc

      5,0
      28 mag 2026
      Customer care specialist ii
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Svantaggi

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Risposta di Toast Inc
      1mo
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      2,0
      26 giu 2026
      Anonymous employee
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The benefits and health insurance are amazing and the company culture as a whole is very positive. It was a pleasure to work with almost everyone I met in my time there.

      Svantaggi

      Lower management, especially for care teams, deeply lacks integrity. Retaliatory practices, lack of communication, and failure to adhere to their own policies are very common behavior depending on who your manager is. The inconsistencies across what is expected from leadership are profound and it is disappointing how much this can derail your career trajectory at Toast. It’s also very difficult to help customers at times, as Toast is notorious for launching new products at customers and providing little to no support to agents that are then expected to troubleshoot using sparse or nonexistent resources and absolutely no training. Cross-collaboration with teams that occasionally intersect is also very challenging, particularly Sales/Onboarding and Care. There were many instances where sales and onboarding specialists set customers up with false expectations of the product, which leaves care teams to deal with the aftermath.

      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di Toast Inc | Stipendi di Toast Inc | Benefit di Toast Inc | Colloqui di Toast Inc
      Recensioni su Toast IncRecensione su Toast Inc