Some good, plenty bad - Recensione dipendente - Android Engineer presso Toast Inc

1,0
14 giu 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great mentoring program. Learning stipend. Many good processes. Groups for career level.

Svantaggi

Very backwards technology wise to support very old devices. Bad programming practices are encouraged if they may save memory. Onboarding was a huge mess with weeks of videos and training. Much wasn't even relevant to your role. Engineers are expected to cover multiple areas, such as web and mobile. Way too much to work on, with teams have multiple major projects. Stressed out coworkers. People would frequently work weekends and days off. People were often trying to look good themselves, instead of trying to help coworkers learn and improve. Told to go to HR over any conflict or offense taken. (Actual Policy) You are responsible for the impact of your words (Actual Policy). This can easily be weaponized against people you don't like. HR is extremely unprofessional and prone to making racist comments to employees while covering up actual discrimination. People are afraid of speaking up and letting people know things about them for fear of discrimination. All voices is run by HR and you can probably guess how well they investigate their own people.

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Risposta di Toast Inc
3y
Thank you for sharing this feedback. At Toast, we strive to foster a community that welcomes, supports, and empowers all employees. You’ve raised several concerns here that directly conflict with the values we hold ourselves to, and we would like to know more. Please reach out to employeerelations@toasttab.com so that we can discuss your experience further.

Esplora altre recensioni su Toast Inc

5,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Svantaggi

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Risposta di Toast Inc
1mo
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
2,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits and health insurance are amazing and the company culture as a whole is very positive. It was a pleasure to work with almost everyone I met in my time there.

Svantaggi

Lower management, especially for care teams, deeply lacks integrity. Retaliatory practices, lack of communication, and failure to adhere to their own policies are very common behavior depending on who your manager is. The inconsistencies across what is expected from leadership are profound and it is disappointing how much this can derail your career trajectory at Toast. It’s also very difficult to help customers at times, as Toast is notorious for launching new products at customers and providing little to no support to agents that are then expected to troubleshoot using sparse or nonexistent resources and absolutely no training. Cross-collaboration with teams that occasionally intersect is also very challenging, particularly Sales/Onboarding and Care. There were many instances where sales and onboarding specialists set customers up with false expectations of the product, which leaves care teams to deal with the aftermath.

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