10 mar 2025
Risposta di Toolstation
7moThanks for your feedback. We’re sorry to hear that staffing levels impacted your experience. While most of our stores operate with fair rotas and adequate staffing, we know that vacancies or absences can create challenges in some locations. We're actively trialling alternative hours models in a number of stores to improve work-life balance and reduce pressure during peak periods. We appreciate your feedback - it helps us to get better.