Client Satisfaction with UK Payroll Services - Recensione dipendente - Uk Payroll Specialist presso TopSource

Working with colleagues around the world, dynamic and interesting interactions, and work subjects, everyone works remote

got laid off, but loved the job

work from home good pay

-rebrand with a huge list of services which the company cannot fulfill -rely on partners who are unreliable and expensive -micromanagement results in weekly calls to discuss deals. These calls include the CEO, CCO, COO and CFO… to comment on a sales cycle when they have no sales experience… to say these calls are unproductive would be an understatement -non existent onboarding. I had 8 client calls in my first 2 days with 0 training and nobody else on the call to support (no I am not joking) -mass redundancies across the service and support teams -toxic management -threats to dock commission payments if new (additional) processes are not followed -average around 20 new client calls a week, mostly unqualified leads from a BDR team who believe we can do everything that is stated on the website which is simply not the case