Great company but needs improvement - Recensione dipendente - Store Manager presso Torrid

4,0
12 apr 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I love my job and what I do. It's fun, there is room for growth, and I have been able to connect with so many amazing people. I've been able to grow with the company, and I feel like they've appreciated my potential. Benefits are decent. PTO is decent. Torrid has been the best job I've ever had, but it's still not perfect.

Svantaggi

I feel overwhelmed on an almost daily basis. We have too much on our plates, and not enough time or support. We have 50+ boxes of freight a week, and get little to no additional payroll to execute tasks or move product to the floor. We are expected to put the customer first, as it should be, but we are also expected to maintain a visually perfect store, and it's very hard to manage both when you're running with a skeleton crew. Sales plans have increased exponentially so there are very few stores getting monthly or quarterly bonuses, even though we are making more than we did the previous year. I don't feel we are compensated well enough for the amount of work we are expected to do, and they just keep adding additional tasks every year. A store manager is expected to delegate and ensure everything is done properly and timely, but without the proper payroll, the SM ends up doing too much and eventually the results reflect that. We are the cream of the crop in our store but we are spread too thin.

Esplora altre recensioni su Torrid

5,0
19 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Shift flexibility, great coworkers, employee discount

Svantaggi

Less than 12hrs a week

2,0
12 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun cute clothes. Getring to meet fun customers and brighten their day by helping them feel good in what they wear. Meeting interesting coworkers and having fun at work.

Svantaggi

<15/hr. For lead position. Expected to work on the floor, deal with customers, shipment, doordash, web orders and all retail clothing related things on your own for most of the day with no coverage. Management unable to properly hold associates accountable for inability to complete tasks leading to resentment and distrust of upper management. Lack of proper coverage most of the time as 119 labor hours was usually our max hours for all employees for the whole week. Lack of proper communication when it came to policy changes, work updates or expectations. Guilt trips when unable to work due to disabilities and pre existing conditions. Management lets crocodile tears of employees sway their judgements even though said associates always have a bad attitude and literally drive customers away.

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