Vantaggi
+ The work was enjoyable and required you to think quick and problem solve on the fly. + some service desk engineers were nice and easily would get along with. + Melbourne & Gippsland based offices
Svantaggi
- Managment is corrupt & does not care about staff (will literally send angry emails from the other room) - They will monitor your every move (Cameras are setup above desks, and everything is monitored, even the amount of emails in your inbox ) - Terrible Pay with dodgy loopholes (you will be working 40+ hour weeks but only get paid for 38) - Certain team members are in favour by management and receive extra benefits. - High staff turnover (Nobody knows the clients anymore, and new techs often would get lost resulting in most jobs being escalated to the same people each week) - Still using an Access database from 2003 (Frequent Crashing & terrible system to use) - Mistakes are not mistakes here, God forbid you make an honest mistake.. you will be punished for the smallest of things, sick for 1 day? you will be verbally abused via emails and made to feel like you are easily replaceable. - Some technicians have there heads high up the management's holes, kissing & suckling for each and every drop of praise, will cut corners & ensure they are always in the spotlight, and make other staff members feel inferior for no reason at all. - No Recognition for anything (only the select few) - Will ensure you are miserable and remain miserable