Great people, work enviorment, horrible management - Recensione dipendente - Data Center Technician presso Touch Support

3,0
15 nov 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great entry level job, Exposure to many OS, Linux, Windows servers

Svantaggi

Training program is non existent, Horrible weekend hours, expanding business with no solid plan and essential tools and people to make it work

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Risposta di Touch Support
10y
Thank you for taking the time to provide feedback and a review. I'm sorry to hear about your experience and hope that since you left our company you've found the work environment you are seeking. Providing helpful feedback and training as we continue to grow has become one of our highest priorities. I worry about it too. Over the past three months we've worked to improve our on-boarding and training program by integrating newly created customer service and technical training courses into our employee training roadmap. Additionally, new team members are encouraged to job shadow peers with similar duties so they can learn about their job by walking through the work day with a teammate. That said, I'm thankful that you took the time out of your day to share your opinion here so that I and others can reflect on it and brainstorm additional ways we can adapt and do more to ensure others feel supported in their role with us.

Esplora altre recensioni su Touch Support

5,0
17 giu 2025
Collaboratore esterno anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

bestttt remote job one can find go for it

Svantaggi

no increment no face interaction

3,0
13 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good support in the field

Svantaggi

Low pay compared to the field

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