Good team ruined by poor management - Recensione dipendente - Customer Service Advisor presso Trailer Source

Excellent service/parts manager as well as the GM.

Can be slow at times, little opportunity to move up in the company.

It is a smaller company that tries to take care of its customers but doesn't always succeed. Hours are decent, closed on Sundays. Pretty views from most of the locations.

If you appreciate feeling like you are garbage and worthless than this is the company for you. They will demand you go above and beyond for them because it will benefit them. DO NOT even consider asking them to do the same for you or to be compensated for the extra work you do for them. Per the owner "he pays you twice a month and you shouldn't ask for more". While this is a family owned business, they have not idea what it means to be family. (Especially when an employee needs time off for a family emergency or death). Management has no issue getting the pay raises that they deserve but when it comes to giving the employees their reviews for raises suddenly none of the management has time. Employee benefits...yeah there are not any except for the health plan that you pay for. Except for specific employees most do not "qualify" for bereavement pay, maternity leave pay or sick pay. You must work for the company for a minimum of a year before you can receive one week of vacation pay and you have to stay with them for five years to receive 2 weeks.