Customer Communications Work Lead - Recensione dipendente - Dipendente anonimo presso TransCore

2,0
7 feb 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

401K, Comp/PTO,Co-Workers, Various shifts available. Lot's of openings in the company

Svantaggi

Overly rigid micromanagement. They will constantly ask you why you were 30 seconds late getting back from break. Customers will be verbally abusive with Customer Service Reps, but Supervisors won't allow you to transfer calls. Customers are frequently mischarged and have to jump through hoops just to get back money they never should have been charged.

Esplora altre recensioni su TransCore

5,0
25 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great atmosphere and working conditions

Svantaggi

PTO is not at par with Industry

4,0
6 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at TransCore offers the opportunity to contribute to innovative congestion pricing and tolling technology solutions that have a real impact on communities. Employees can gain valuable experience working on large-scale infrastructure projects, collaborate with skilled professionals, and develop their careers in a technology-driven environment.

Svantaggi

Pay and benefits could be better, in particular would like more vacation time. Conflicting priorities and sometimes the plan keeps changing making it hard to complete tasks on time.

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