Best company with better benefits - Recensione dipendente - Customer Service Representative (CSR) presso Transcom WorldWide

4,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- The base pay is low, but due to benefits such as premiums, food, transport, and other bonuses and veterancy, the salary will increase this including if you could upsell - friendly people - has day care - have free meals to save money - same as above, but you can use the specialized card to buy food or drugs, reducing your financial stress - Have transport vans, reducing your travel costs - near malls to buy gifts or buy food - provides Christmas hams at the end of the year

Svantaggi

- frequent changes in manpower - if they are low in people, they will take agents on a preexisting campaign and transfer - although there are advantages, such as a salary boost due to bonuses from sales and such, this also creates skill mismatch - Depending on the campaign or your mental capability to handle stress, some campaigns are toxic - Agents that could or would be promoted will have to wait if they got an escalation, which may add to their current infraction, assuming they got another one during production activities

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Risposta di Transcom WorldWide
5mo
Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

Esplora altre recensioni su Transcom WorldWide

5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great leadership and coaching opportunities. move up quickly.

Svantaggi

had to work on weekends so i wish they can give us weekends off.

1,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There were no pros for working for this company.

Svantaggi

There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

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