Thank you for sharing your experience with us. We apologize that we fell short of your expectations and will take your feedback into consideration as we strive to improve.
There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.