27 apr 2021
Risposta di TranscribeMe
5yHi, thank you for your comments. We do consider the quality of the audio while reviewing work as the QAs listen to the same audio as the transcriptionists. There are clear and set rules for rejecting a job, and they can be found in our documentation. QAs are also subject to review by our team of Reviewers and must maintain a minimum quality score to continue working as QAs. Rejections can be appealed by using the appropriate form, which is then reviewed by the admin team.
If an account is blocked, it is not due to quality of work. Reasons for blocked accounts are also laid out in our documentation; it is not a decision made lightly or randomly. We do not discriminate against people from any country and have many people from Africa, Asia, Central and South America working with us, as well as from all over Europe and North America. We do have strict standards which each worker agrees to follow when they sign up.