A dream that turns into a nightmare - Recensione dipendente - Logistics Coordinator presso Translogistics

Thank you for taking the time to share your experience. We're genuinely sorry to hear that your time at TLI didn’t meet your expectations. While we respect your perspective and appreciate your past contributions, we also want to provide clarity for others who may read this. TLI operates in a demanding industry and, like many logistics companies, has navigated market challenges—including the ongoing freight recession that began in late 2022. These external factors can influence shipping volumes and revenue, which in turn impact bonus payouts. That said, we have a strong & consistent history of profit-sharing, with bonus payments issued consistently every year—including multiple payouts (every quarter) in 2021 and consecutively into even last year. Our bonus programs are based on clear performance targets and are designed to fairly reward collective success when those goals are achieved together. Regarding work hours, some roles in logistics do involve non-standard schedules, especially in customer-facing positions. However, our compensation packages are structured to reflect those expectations and comply with employment law. We also work with legal advisors and the MidAtlantic Employers’ Association (MEA) to ensure policies are fair and often go beyond minimum legal requirements. TLI offers Paid Time Off (PTO), which employees earn and are encouraged to use. Our policies are clearly outlined in the employee handbook. Time-off requests are managed based on coverage needs—common in this industry—but we do not revoke earned PTO without notice. On the contrary, we want our team members to recharge and return refreshed. Growth and advancement are important to us. Nearly every director at TLI began in an entry-level position, which is a testament to the opportunities available here. We believe in recognizing and rewarding talent, and we promote from within whenever possible. We value every team member—not as “underlings,” but as essential contributors to our success. It’s also important to clarify that no one at TLI is ever forced or threatened to post a Google review. We do ask for honest feedback, both from employees and customers, to help us improve. We’ve also participated in third-party surveys, where we received a 96% approval rating—a reflection of many team members' positive experiences. We take performance seriously, but never at the expense of respect. Managers are expected to coach and support, not micromanage or discourage. If concerns arise, we encourage open and respectful dialogue. TLI maintains a detailed employee handbook that outlines all policies, procedures, and benefits, including medical, dental, vision, retirement plans, and more. Any changes are communicated in writing to ensure transparency. Finally, the original founder of TLI continues to serve as chairman and is still very much involved. Our leadership team works hard to carry forward the same values of respect, care, and continuous improvement. We are committed to the well-being of our team and to creating an environment where everyone can succeed. We’re sorry your experience didn’t reflect this, and we recognize that no company is perceived perfect. We’re always working to improve. We wish you all the best in your future endeavors and hope you find a role now that ideally aligns with your goals and values.