THIS is how a business should be ran - Recensione dipendente - Dipendente anonimo presso Travis Credit Union

5,0
20 ott 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great diverse group of people throughout the whole company - Recruiting recruiting experience was seamless and painless - They give you the tools to be successful in your role - Lots of opportunity for growth

Svantaggi

- I didn't join the company sooner

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Risposta di Travis Credit Union
7mo
Thank you for the fantastic review! We’re thrilled to hear your experience was seamless and that you feel equipped for success. A diverse team, growth opportunities, and the right tools are exactly what we strive for every day. As for your only ‘con’ - not joining sooner - don’t worry, we’re working on inventing a time machine for future hires (just waiting on the budget approval!). Until then, we’ll settle for making sure every day here feels like the right time to be part of Travis Credit Union. Thanks for being part of our journey and for reminding us why we love what we do!

Esplora altre recensioni su Travis Credit Union

5,0
17 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've been at TCU for a few years and the changes in leadership, culture, and deeper focus on compelling value for our members are amazing. This is a great organization if you want to join a place and make a difference.

Svantaggi

There is a lot of change as TCU works to make things better. I like that, but change can be hard for people that like "status-quo."

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Risposta di Travis Credit Union
8mo
We appreciate your perspective and are glad you value the progress we’ve made. While change takes adjustment, it helps us create a stronger organization for our members and employees. We’ll continue providing the support and communication needed to make it a smooth process. Thank you for being part of our journey and for helping us shape a stronger future together.
4,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not seeing people in person Easy to answer calls/transfer

Svantaggi

High call volume Have to work with a variety of people that are stressed

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Risposta di Travis Credit Union
1mo
Thank you for sharing your feedback. We’re glad to hear that the call tools and processes made it easier to support members, being able to efficiently answer and transfer calls is essential in this role (no one enjoys playing phone tag for a living). We also appreciate your honesty about the high call volume and the reality of working with people who may be stressed. Supporting members through important, and sometimes urgent, moments can be demanding, and that’s something we’re very aware of. We continue to focus on staffing, training, and support resources to help teams manage volume while also taking care of themselves when the “caller needs” queue feels extra lively. Thank you again for taking the time to leave a review. Feedback like this helps us continue improving the employee experience while delivering great service to our members.
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