Call center - Recensione dipendente - Client Success Partner presso TriNet

1,0
6 nov 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Above average benefits and pay. Great PTO/benefit options/standard 401k match.

Svantaggi

Became a call center rather than actually caring about the clients. Changes are often which can be good but is executed poorly which leads to frustrations. Taking PTO means you fall behind

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Risposta di TriNet
5y
Thank you for your feedback. If you have specific suggestions, we would welcome further discussion. Please contact feedback@trinet.com.

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5,0
20 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, time off, remote working, co workers

Svantaggi

Honestly I don’t have a con

3,0
3 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Svantaggi

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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