Not the best, not the worst - Recensione dipendente - Customer Service presso Trip.com Group

1,0
14 ago 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working within a multilingual environment close to the city center in a cool office with free drinks. I would say it's better than working as kitchen porter.

Svantaggi

Humanly incompetent team leaders many of them at their first experience, managers unable to manage the dynamics between employees, workload, pressure and targets to be reached out of the ordinary, many people enter healthy and after a few months they go sick due to nervous breakdown. You will be asked to work over the weekend, sometime till 11pm or from 7 am. Quality monitors will ask you to "smile over the phone", they will check you if you are smiling during a call. I cried when I got another job offer.

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5,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Amazing growing team in the AMERICAS - Great work culture

Svantaggi

- Early stage for some projects

4,0
15 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

regular wfh is good, and the food is quite deliclious around company.

Svantaggi

lack of clear promotion paths, fast-paced environment.

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