I had hope. - Recensione dipendente - Dipendente anonimo presso TruBridge

1,0
22 ago 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- ETO increases with years of service - Flexible/remote work - Coworkers that care

Svantaggi

There has been so much change in CPSI over the last few years, and everyone had so much hope around what they were aiming for, particularly in the last 3-4. Unfortunately, poor management hires have made any progress towards a more people-first culture go up in flames. We are micro-managed to death. We can't get updates out the door because we are constantly being told to work on different things. There are no priorities and no roadmap for what our product will look like. Between layoffs and people leaving, there is a huge knowledge gap, but no one is being given the opportunity or the time to fill it. There are so many people who are really smart and care about the future who are being dismissed by managers with egos that are too big. It's just sad. We were all scared but really excited when new people came into the organization, and we kept hearing about the changes they were looking to make. But it seems like all of that continues to fail because there is no support for it from those in management, who openly talk about how wanting to do things differently isn't needed. I disagree. We disagree.

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5,0
6 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, remote work, great supervisors.

Svantaggi

None at all. I enjoy it.

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There really arent any, unfortunately.

Svantaggi

Very low pay No bonuses or raises, ever. Once yearly you get a "cost of living increase" of up to .33 but its not a guarantee. They base it upon work performance with ambiguous stats that management cant tell you how to improve on or explain where the numbers come from. Extreme favoritism All hands meetings only apply to the departments not on the phones. Benefits arent good, cost a fortune and dont cover much. Dental is even worse and covers very little and no major work. Management is beyond hostile and extremely verbally abusive and no one, not even HR, will do anything about it even when multiple people have made complaints with proof. Your job security is frequently threatened over monthly stats with no idea how to improve them, such as the amount of payments collected, but patients refuse to pay. Now they are firing and laying off people so they can move the business overseas while cramming down our throats how happy we should be and excited about the new and upcoming changes. There is zero consistency across the teams except for poor management skills and extreme favoritism. They also have HIPAA violations by a lot of reps and do nothing about it. If the clients knew the real truth about things patients are told the company would be out of business. There are so many other issues that make this company terrible but not worth wasting more time on them.

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