The organization is full of nepotism; it would appear management gets hired based on religious or sorority affiliations. If you know someone in management, chances are they will create a position for you regardless of your experience or background. Due to this, the company has a lot of issues and the blame generally falls on those who get paid the least. This creates a lot of problems not only for employees, but for patients as well. Leadership comes from the top, and this company is crumbling due to the lack thereof.
The executive team is very confusing to me, they do a bit of work here and there, but for the most part, they gossip about their employees, turn people against each other, and encourage a clique like mentality. If you're not in the clique, you're not going to have a good time. And if you ARE in the clique, you won't get any work done, and your department will flounder.
The CEO of true health could be a good human outside of that role, but her insecurities and narcism make it very hard for her to be successful. I spent a lot of time trying to figure out why she was as mean and catty as she acted and it reminds me of someone who didn't have a good high school experience, ended up in a position of power and took advantage of it.
The executive team, unfortunately, waste a lot of time. They hold impromptu "meetings" to speak in a very nasty manner about their employees. The CEO talks about the employees personal lives on social media behind their backs and encourages employees to drink in her office while on company time.
It's sad that a company with such an admirable mission is run by such corrupt individuals. The main reason everyone there is employed is to help patients; the Providers (MD's, PA's, NP's) are probably treated the worst. The companies front line are the last thought for the executive team.
Employees receive little to no training, no formal corrective actions are taken when they make a mistake due to the lack of direction, and then they are fired. Managers warm body hire because they don't have enough time (due to all the impromptu meetings) or expertise (due to their lack of experience) which results in departments under performing.
In all my years of employment, I've never felt so bad about myself after every day of work. It took me a long time to realize that it wasn't me; it was them.
If you need to work for this company, use it as a stepping stone for something greater, but don't plan to be in a position where you will grow, feel challenge (in a positive way), or be surrounded by people who will lift you and support your growth.