Vantaggi
The people at this company are generally nice, excluding senior leadership. Everyone is willing to help and the created culture makes the negatives tolerable for a time. There is a 'run or die' mentality, so if your able to learn fast you can own your role and grow professionally. The company closed for over a week during the holidays last year, which was very considerate, although not out of the norm for competitors. Employee's receive one free lunch, and a fifteen minute massage a month as bonus perks. That's about it- Vendor gifts if any are kept by leadership and held as rewards for good performance at the retreat. Employee's receive 17 PTO day's a year- however working from home is hard to come by unless your direct support approves it. This means even if you're only needing a few split hours off for personal reasons, you have to use your PTO. You are able to 'Flex' up to four hours a week, but the amount of approval process required prevents many from taking often. It's also used against you if you ever speak out about high workloads and is threatened by leadership.
Svantaggi
The company is obsessed with policy, and use's a top-down communication structure that is traditionally been removed from the agency world. There is an obsession with making your 45 hours. Senior leadership must approve anything that goes against their opinion. In the St. Louis market, pay is extremely low and many leave to do the abundance of competitors. The company has recently hit a turnover rate of nearly 40%. The lack of remote access mixed with high work loads (Some have had up to 15 accounts assigned to them that require daily work) creates an ominous environment. Both company ownership and HR are extremely religious, and while this is not written in any policy, comments and attitudes that are delivered deeply harm the office culture. When I said employee's were nice and it helped with company culture, that culture is practically held 'underground' and out of sight. You could hear a pin drop in most of the office locations. Lastly, the company owns our main programmatic vendor. This means DPM's are strongly encouraged to use them, while digital teams must tell the client they are the best option. In reality, their performance is below par and is only used to feed revenue between corporations. There is a lack of investment within the digital scope of what's next. CTR's and time on site are the most granular any reporting gets- many of the clients are not digital savvy and therefore don't necessarily ask for more. We also have constant IT problems that hinders work output.