Great workplace environment - Recensione dipendente - Escalation Engineer presso TrueIT

Strong customer base, great people work with

Work is being done to update inefficient processes which is bringing about change.

-Decent benefits (mostly to individuals not families) -Great employees -Ability to work from home in some positions Culture used to be really great prior to 2018 when they acquired Summit Group Software and a few other smaller IT companies. It just grew beyond the leadership’s scope of knowledge and has since fizzled out to a company of penny pincher micromanagers who keep making the wrong decisions at the expense of their clients and employees (some layoffs occurred). There has been a ton of turnover and they keep replacing employees with fresh-out-of-college, inexperienced individuals who are cheap, but can’t get up to speed fast enough to meet deadlines. Zac, the owner, is all talk but won’t take the experienced individual experts (the few left) at the company’s advice. But now they’ve been “partnered” with BNG, and hopefully things will change for the better. Eventually the TrueIT brand will just disappear, along with its terrible management. It’s really sad because it could have been something great, but the few leaders at the company really messed everything up, and even worse, they’ve not taken responsibility.

-Terrible leadership -Poor training -Lack of resources to get job done ...see above comments