Vantaggi
To its credit, Truist has great diversity, equity, and inclusion practices. I transitioned in my time at the company and never once felt fear for my job or how my teammates would interact with me. They also know how to find great teammates; I liked almost every single person I got to work directly with (easily over 50 people in my time at the company). Being trans at this company is honestly alright.
Svantaggi
Your workload will only grow and grow over time with no end. During my time here, I was forced from a teller role with very rare, light bankers' complex duties to a "universal banker" role, or half teller/half banker role. I was expected to begin data mining clients during conversations, pushing product when I could, and knowing how to do just about anything in the branch despite already having the most time-crunched role in the building. Every time you meet your goals, the post will be pushed back. Clients expect blistering speed, the top level expects perfect procedural compliance and constant push to meet changing goals, and branch level leadership will nitpick you to death as you just try to make this all work. The demands being made of tellers often conflict with one-another and the whole experience will leave you stressed, burnt out, and exhausted all for pay that really isn't worth the decline of your mental health.