TOXIC Workplace - Unprofessional Leadership - Recensione dipendente - Client Success Manager presso Trustaff

1,0
3 set 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Had decent benefits - Medical insurance, PTO, 401K.

Svantaggi

I've never worked in a more toxic workplace environment, than at Trustaff. Everyone, every day, was on edge and afraid of being let go. I didn't know of a single co-worker that actually liked their job there. Leadership was constantly changing things on you - your monthly goals, the facilities you were to manage, how you should document things in their CRM, where you sit when you're in the office (felt like kindergarten constantly changing desks)...I'm not talking about changing things up once a year, I'm talking about changing things every. single. month. Then they loved to hand out PIP's to their employees after changing your goals/accounts multiple times in a 6 month period. They'll give some CSM's new accounts and not others. Then punish the ones that didn't get new accounts because they're not reaching goals. Leadership would tell you how disappointed they are in you but do nothing to try to help you. They would force you to come work in the office for "extra training" but never provide any training. They would drop the "F" bombs and other curse words during Teams calls (so unprofessional). Everyone was literally scared all the time of being fired or laid off. They were good for sending out a Friday 4PM urgent meeting request and letting a mass amount of employees go over a Teams call. I felt a huge weight lifted off my shoulders when I left there. I actually liked my job and the responsibilities that came with it, but leadership literally made it miserable to work there. I wouldn't refer my worst enemy to Trustaff.

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5,0
22 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance, managers who genuinely care, and great business partnerships with a growing brand that vendors and healthcare professionals trust. The staff is knowledgeable, and leadership listens to and addresses concerns.

Svantaggi

Healthcare staffing, many of the challenges are driven by market conditions rather than internal issues. Normal stressors involved in a sales role.

2,0
31 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote/hybrid work and flexible PTO

Svantaggi

This is a call center sales job. If you don’t meet your quota, you’re quickly placed on a PIP and largely left to figure it out on your own. Performance expectations felt disconnected from the actual ramp-up time needed to fully learn the role, systems, and sales process. When I didn’t hit my target, I was assigned additional “improvement strategies” that felt generic and compliance-focused rather than tailored to my specific skill gaps or development needs. There was little individualized coaching or meaningful support to address the real challenges of the role. Success also appeared heavily influenced by internal relationships and visibility rather than consistency or effort alone. If you’re not part of the “in” crowd, it can be difficult to succeed no matter how hard you work. I often felt invisible, disconnected from my team, and unsupported by management. Onboarding lasts about two weeks, with expectations to meet quota within 3–4 weeks. If that benchmark isn’t met, employees are placed on a PIP. This role may be a good fit for individuals who thrive in high-pressure call center sales environments with minimal guidance and an extremely fast performance ramp. The role itself had potential, and the sales exposure was valuable. I would have enjoyed the job more, but the management approach and company culture need improvement.

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