Good for learning and takeoff. - Recensione dipendente - Customer Service Coordinator presso Trustco Bank

Pay rate, lots of personnel rotating through the branches, they don't train people for their positions good enough. It's and old bank in a lot of ways, they need to update on many levels. Working at the customer service department you realize how bad some things are done in the branches, mostly because of unexperienced employees who don't know what to do and don't ask before acting. There's so many ways they can improve and get better but i don't see that happening anytime soon.