Just don't! - Recensione dipendente - Technical Support Analyst presso Trusted Technology Partnership

Trusted Technology Partnership is a fantastic place to work, provided you are willing to actually do your job and do it well. After all, that's what you are paid to do, right?! Frankly, the 1-star reviews complaining about micromanagement, no support, and pointing the finger at the MD and directors are clearly written by disgruntled individuals who simply resent being held accountable when they are not performing well! These negative reviews unfairly target a leadership team appointed a few years ago, while conveniently ignoring the reality of our history. The hard truth is that before our transition to an Employee Owned Trust (EOT) under this specific management, the company (formerly Health Care Computing) was severely struggling. Without the current MD, the directors, and the key management teams, this business would have literally gone bust. They stepped in, made the difficult but necessary decisions, and raised the bar to save our livelihoods. It is as simple as that! If you make consistent mistakes, ignore procedures, or fail to deliver, you will have meetings! Any other company that doesn't brush things under the carpet, like we historically used to do, would do exactly the same. That isn't micromanagement; that is basic business. Crying "micromanagement" is just a deflection from poor performance. If you are diligent and put the effort in, you will be treated exceptionally well, rewarded, and given every tool you need to thrive in a successful company. The sooner all of the disgruntled individuals still with us leave, the better. It means you won't bring others down with your negative attitudes, and it will leave more profit share for those who actually put the work in to earn the rewards!

Having to deal with the negativity of colleagues who complain about a management team that literally saved the company, simply because they are being asked to do the job they are paid to do.

There is free parking and coffee

This is the worst company I've ever worked at with regard to the way it treats its' employees. Only had 2 pay rises in over 7 years. When it became an EOT they only gave profit sharing and they weren't actually making much profit. Absolutely no flexibility with regards to working arrangements. Any appointments had to be taken in own time, or unpaid leave, or holiday. staff moral is extremely low. Managers promoted based on technical ability not managerial skills and for the most part were pretty appalling in the way they dealt with staff. Basically told to toe-the-company line or face disciplinary even down to the level of voicing any dissatisfaction as to how things were run. Extremely bad communication internally. Changes made to the way processes worked but impacted staff not made aware of changes until they tried to do their jobs. Do not believe the positive reviews on here mostly written by the senior managers in an effort to boost the company ratings. The negative reviews are much closer to the truth. I cannot in any way recommend this as a company to work for and if you do get offered a job keep looking for alternatives. HR Dept was just a mouth peace for the Directors and didn't uphold any staff issues.