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      Trustpilot

      Azienda coinvolta

      Recensioni su Trustpilot

      was great till it wasnt - Recensione dipendente - Customer Success Manager (CSM) presso Trustpilot

      3,0
      11 feb 2026
      Customer success manager (csm)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      good incentives, nice office, stacked fridge

      Svantaggi

      micro managers, incompetent managers, nepatisim, discrimination towards people of colour with no consequeneses, hard to progress, prefer personality over competency

      avatar
      Risposta di Trustpilot
      2mo
      Thank you for your long-term commitment to Trustpilot. We’re glad you’ve enjoyed the office environment and incentives, but we’re concerned by your comments regarding management and discrimination. We have a zero-tolerance policy for discrimination and take these allegations very seriously. We have escalated this to our People Leadership Team for a thorough review.

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      5,0
      13 gen 2026
      Adr
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Really enjoyed my time there

      Svantaggi

      Sometimes felt like a bit of a grind

      1
      avatar
      Risposta di Trustpilot
      2mo
      Thank you for the 5-star review! We’re so glad you enjoyed your time at Trustpilot – best of luck in your next chapter.
      2,0
      15 giu 2026
      Account executive
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good co workers and causal work environment. Tenured reps are able to see majority of sales floor success.

      Svantaggi

      Morale has never been lower on the commercial side, driven by senior leadership has never been worse. Terrible track record of bringing in external talent and and getting them to be successful.If your looking for your next sales role look elsewhere

      avatar
      Risposta di Trustpilot
      2w
      Thanks for your review and we're sorry to hear that your experience has not met expectations. We're pleased that you appreciate your coworkers and our work environment, but we take your concerns regarding team morale and commercial leadership very seriously. Fostering a supportive environment where all of our team members can succeed is a priority for us, and we've escalated your feedback directly to our People Leadership Team.
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      Ricerche correlate: Offerte di lavoro di Trustpilot | Stipendi di Trustpilot | Benefit di Trustpilot | Colloqui di Trustpilot
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