Vantaggi
-Talented, smart & experienced executive team -Leading CPaaS product -Stock performance -Aggressive commission plans (at least while I was there) -Commercial sales segment doing exceptionally well - most reps are far exceeding plan -Budding sales culture -Good alignment with marketing -Employees are friends with each other outside of the office
Svantaggi
-More focus on looking good in front of the right people vs. actual performance -Executives will not own their mistakes, would rather offload blame and fire scapegoats -Dehumanizing, tyrant executives who will cut you off mid-sentence and bring down morale -Culture of judgment where you could be alienated for a mistake -Secretive, "big brother" leadership style where little info is shared with individual contributors -Leadership style is "do as I say not as I do" -Short term decision making > long term decision making (e.g. win the logo at all costs instead of focusing on margin, activation and solution delivery) -Zero empathy for any personal struggles experienced outside of the office -No mechanism for management feedback -Struggles with moving up-market (particularly Flex) - top enterprise reps are not 100% of plan -Internal battles continue to ensue over account ownership -Most remaining employees I've personally spoken with are staying because they feel handcuffed by RSU vesting