Terrible, couldn't last a month - Recensione dipendente - Contact Center Representative presso UCHealth

1,0
10 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None it was a waste of time

Svantaggi

- Training was terrible. Was told training was 4 to 6 weeks when it was actually only 2 weeks. The trainer Omar was extremely slow and treated us like children. - No holiday pay, PTO was removed from bank for holiday - No 401k, company is a non-profit so there was only a 403b option - Calls are repetitive and depressing since there were no appointments available for several months out - The week I quit, several others had also quit that had been there awhile - High turnover - When hired I was told it would only be to schedule patients when in reality it was scheduling, signing people up, medication refill requests, sending over to nurses for possible emergencies, etc

Esplora altre recensioni su UCHealth

5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, wonderful patients and staff

Svantaggi

No cons while working there

2,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

High Acuity patients Maintain Skillset Job security

Svantaggi

Too many patients in a day and not enough time to spend with them. Minimal admin time to manage InBasket and patient needs. Frequently need to juggle a full and complex patient schedule with urgent test results and care coordination. Have to use personal PTO to cover holidays and any time the clinic is closed due to circumstances outside of our control. (weather, power outages, etc) Annual performance Bonuses are now being determined by online patient feedback scores.

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