2,0
30 apr 2023
Dipendente attuale, più di 3 anni
Maitland, FL
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
- Company paid healthcare - Flexible PTO (if your manager is not toxic)
Svantaggi
- Mandatory return to office - Knee jerk reactions to customer demands - Poorly planned changes to support organization - People who do no understand the support roles create metrics which are unattainable for even the most tenured and experiences technicians - Middle management is clueless and toxic for the most part - Lacks proper training and relies on robotic power point style training and instead relies on "on the job training" which causes severe stress for employees and frustration for customers who generally have more product knowledge than the support person they are dealing with.