Vantaggi
UPS is a great place to work if your only concern is to obtain their brand on your resume. To focus on the positive aspects of working for the organization, UPS is the dominant player in the international package delivery category. The company tends to promote talent from within and did not have a reduction in force during the time that I had worked there. The company provides stock grants for performance and maintained a comprehensive benefits package which included product and travel discounts. The company has a strong operations orientation which influences all functional areas of the organization. Also, the company began a work/life balance program to retain female professionals.
Svantaggi
Conversely, everything that you would consider to be the best reasons to work for UPS are its worst aspects. The majority of managers at corporate began their careers as drivers or loaders. These individuals have created an insular culture which is resistant to outside professionals with non-UPS experience. There is a high level of turnover since many accomplished professionals leave the organization within two to three years. The causes for this turnover involve the lack of utilization of their skills, assignment to unsuitable roles, cronyism, and lack of confident, effective leaders/managers. New employees with MBAs are denigrated by managers and frequently leave under unnecessary stressful work situations caused by their managers. Given the insular culture, there is virtually no upward progression for supervisor level employees at corporate. Lastly, managers are rated by their employees through anonymous surveys, which causes managers to try and terminate employees that they believe are rating their performance negatively, regardless if the feedback is valid. Employee surveys of management were less than 70 percent favorable of management.