Good benefits and work-life balance but poor communication - Recensione dipendente - Director presso USAA

Bureaucracy-operates like the military and a lot of decisions have to be funneled to executives. Little to no communication for some reason, USAA does not like to communicate via emails, which would be fine if there were more communication from executives, but that is not the case. You are left in the dark on why decisions were made. If you are remote, you should be worried. All new requisitions require on site which means you will have very little career mobility. They treat remote individuals differently. There are constant reports and layoffs. They hire executives externally, but very few make it longer than two years. Employee morale is very low. There is very little room for advancement.