Good pay and benefits, but leadership is disconnected - Recensione dipendente - Insurance Agent presso USAA

2,0
9 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Pay Good benefits On the surface, the company tries to care about its employees. Mid level management cares about people.

Svantaggi

Rigid structure. There are 0 accommodations, and they are unwilling to even try. Leadership is a disaster. The people at the top are truly disconnected from the day to day work. The new CEO, Juan Andrade, has no clue what USAA is supposed to stand for. The company will be more profitable under his new rules, but employee turnover will skyrocket and members will leave.

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5,0
13 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay, Benefits, and Culture were the best

Svantaggi

Micromanaging supervisor, depending on who your supervisor is.

1
5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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