Call center sucks - Recensione dipendente - Senior Specialist presso USAA

4,0
20 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay, great benefits, huge bonuses, good culture.

Svantaggi

Majority of jobs there are in the call center which is miserable. Many employees struggle with anxiety and depression because of it. very micromanaged. Extremely hard to promote out of the call center once they get you trapped in it.

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5,0
16 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture with a value driven culture. Was given autonomy to drive processes and steer the implemenation journey's for the teams I was responsible for

Svantaggi

Given it is a large organization, there was some challenges in getting time with some teams with whom we my main teams had dependencies.

5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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