Managers refuse to take calls from upset callers - Recensione dipendente - Member Relationship Specialist II presso USAA

1,0
7 apr 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Benefits Great Pay Huge Christmas Party IF you work at the headquarters in San Antonio Texas Great Co Workers

Svantaggi

Worked in Regional Services (San Antonio Call Center) Managers refuse to get on the phones when busy! Managers sit at desk and chat about personal things on phone with other managers Only low Reps get on phones so know one in management knows what its like (they were on the phones 10+ years ago before everything changed) Coach you one way one week and different the next Everyone acts like they like it at work but outside how much they hate it

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5,0
13 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay, Benefits, and Culture were the best

Svantaggi

Micromanaging supervisor, depending on who your supervisor is.

2
5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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