Shift in culture/ unreachable goals - Recensione dipendente - Auto Injury Claims Adjuster presso USAA

2,0
24 lug 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits, 401(k), matching healthcare, pre-fill debit card. Flexibility in work environment. Remote work and equipment supplied are incredible. Emphasis on customer service is still the best in the business.

Svantaggi

Culture marketed is just propaganda... reality is an environment of fear and mistrust created by Sr. Mngmt in Auto claims ( esp. PIP) Lack of transparency, consistency. Micromanaging is the Norm down to every second of day monitored. Claim file workload is literally impossible w/ goals & member service expected.

Esplora altre recensioni su USAA

5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is sufficient and above Average

Svantaggi

Upward movement is based on who you know

5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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