Eh, it was an experience - Recensione dipendente - Bank Call Center presso USAA

3,0
13 feb 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked at USAA for 3.5 years. The benefits were great, and the company seemed like a good company to work for. I made a lot of really good friends during my time there and even met my husband...

Svantaggi

When I was a phone representative, I felt like I was working like crazy. There were always calls in queue and we were limited to our breaks and lunches. If we were not available to accept calls (restroom, following up with a customer, typing feedback), we were constantly reprimanded by our management. Very micromanaged.

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5,0
13 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay, Benefits, and Culture were the best

Svantaggi

Micromanaging supervisor, depending on who your supervisor is.

2
5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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