I got a headache just thinking about USAA - Recensione dipendente - Bank Call Center Representative presso USAA

1,0
9 mar 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits and decent pay.

Svantaggi

This is the most stressful company I have ever worked for. Everything is about your numbers and you can literally get reprimanded for going to the restroom. We are people, not machines. Its very discouraging to see management playing "putt putt golf" in the office and laughing out load while the frontline reps are struggling with member calls.

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5,0
13 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay, Benefits, and Culture were the best

Svantaggi

Micromanaging supervisor, depending on who your supervisor is.

2
5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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