Vantaggi
USAA used to be the company to work for. Military mission, great culture, set on core values, innovative company and excellent work life balance.
Svantaggi
CEO has literally tanked the company, Doesn't listen the employees and dictates whatever he wants. Many many employees have asked for transparency and specifically why there have been many changes from benefits to return to office to impacts to culture to innovation cuts, etc. Nothing has been transparent and instead there have been continuous lies from the CEO to upper management. This used to be one of the best companies to work for because the company cared MOST about LISTENING. Now they shut down the employees ability to speak and they refuse to listen. They just dictate whatever they want and could care less that employee satisfaction has hit an all time low of 37% in USAA history. Sad to see a CEO tank such a great company and not live by the core values or mission that made USAA who they were.