Used to be an awesome place - Recensione dipendente - Customer Service Representative presso UScellular

3,0
10 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits. Many weeks of training before placed on phones. Good pay.

Svantaggi

Changing the metric all the time on how your calls are evaluated, makes it hard to stay above and get counseling all the time. To get into a better role off the phones, it's by who you know, not your qualifications. Morale is very low due to can't keep the systems running properly and makes customers mad and they take out on the reps.

Esplora altre recensioni su UScellular

5,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company Culture Compensation Upward Mobility

Svantaggi

Job Stability Brand Visibility Ability to attract talent

4,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Svantaggi

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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