Initially very promising, now circling the drain - Recensione dipendente - Retail Wireless Consultant presso UScellular

churn rate is climbing, customers are abusive, mental health as an RWC has been an issue as customers feel it is appropriate to scream, throw things at us and even spit at us and face little to no consequences, high turnover, latest campaign “US Mode” is just nonsense and confusing to everyone, new commission structure limits income potential significantly and encourages RWCs to not help customers, training is almost nonexistent