Appalling and Unhelpful - Recensione dipendente - Dipendente anonimo presso Uber

1,0
21 gen 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Convenience - being able to clock in and out when you can.

Svantaggi

My key criticisms: Incredibly bad application and website. Incredibly unhelpful responses and resolution of issues. No support for when I was attacked by a customer and had reported it to the police. Uber did not record my account of events, failed to investigate and follow up adequately and passed the incident to tfl who were equally not transparent and were unhelpful. I decided to stop driving for Uber as a result. When I went to file my tax return, Uber would not provide me with mileage information for HMRC. I was informed that they decided to remove this vital information from tax summaries for drivers. When I tried to manually input trips individually - which I was advised to do, the app continually failed (server failer) and access to this information on the Uber Driver area online stopped (no recorded trips message appeared, all of a sudden). I would strongly recommend using other phv companies (e.g. Bolt) and support smaller local firms rather than drive for Uber - a big corporation that, in my opinion, has little sense of reasonable responsibility when it comes to the safety and reputation of their drivers and whose corporate decisions and, in my opinion, platform inadequacies adversely affect the income of their drivers. I'm a good driver with a high rating.

Esplora altre recensioni su Uber

5,0
18 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive salary, good benefits and interesting challenges

Svantaggi

Stocks are not as high as other tech companies

5,0
6 gen 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

Svantaggi

The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

271
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Risposta di Uber
10y
Great review, thank you!
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