Vantaggi
Because DM presence is basically non-existent you have the ability to build a team culture that is much better than the overall culture of the company Gratis Making connections with guests (in the rare times you can actually spend making it personal with them)
Svantaggi
Constant changes to schedule with the expectation that everyone be flexible Processes change constantly-the company is more reactive than proactive No focus on development All anyone cares about is how much money you are making, DMs don't make it personal and treat you like a human, they just come in to your store, check off boxes, tell you what you are doing wrong then leave The absolute lowest payroll model I have ever had to work with in any company-sometimes you can't even deter theft through service because the guest to employee ratio is so high DMs don't elevate themselves, they are cliquey and make it very obvious who their favorites are No trust with upper management which leaves you unable to share thoughts or views that are not aligned with direction given Total disconnect between corporate and stores Unless you hit a certain volume, you do not have a Co-Manager, leaving many things on the GMs plate that they are not able to delegate since they do not allow any lower management take on responsibilities that they are completely capable of doing