Ultra Mobile

2,0

7 mag 2022

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

You can sign up for free 4-person take-home meals made by the in-house chef, up to 2 times a month. They’re allowing remote work (although they never stated it’s permanent - based on the leadership’s comments, it looks like they still want to bring work back to the office eventually). Whether you’ll enjoy the culture really depends on the team you’re placed in, so I recommend getting a feel for your immediate team’s culture during your interviews. The company hosts trivia games where you can win “Ultrabucks,” an internal currency that you can redeem for Ultra Mobile/Mint Mobile branded products. Health benefits (Medical, Dental, Vision) are great!

Svantaggi

Early into the pandemic in 2020, HR at Ultra Mobile offered “Ultrabucks” incentives for employees who wrote a 5-star review on the company’s Glassdoor profile. I advise anyone reading these reviews to take a lot of those 5-star reviews from 2020 with a grain of salt. Ultra Mobile will pay BELOW market average for your role. I’ve talked to a few coworkers where we shared our salaries with one another, and we realized we are all being paid below market salary range for the OC area. Ultra Mobile’s environment harbors a serious BURNOUT CULTURE, akin to an agency. They have insanely quick project turnaround times. I’ve noticed many of my coworkers would have to work weekends to meet these deadlines. When prompted about this issue, senior leadership stated “you have Unlimited PTO - use it to supplement those weekends you worked.” However, you will need your manager’s approval for PTO requests, and depending on the manager and amount of work you have, it’s 1) difficult to bring up that request and 2) they may possibly deny it if they need you to work. To tie the 2 points above together: Ultra Mobile will likely overwork and underpay you. My advice is to work at Ultra Mobile if you’re in need of a job, but leave for greener pastures once you’ve accumulated some level of experience.

Risposta di Ultra Mobile

Thank you for your candid feedback. We take every comment seriously, and we appreciate that you took the time to share some of your concerns, so we’d like to help. We cannot comment on the incentive for Glassdoor reviews, as incentivizing people to provide 5-star reviews is against our policy. However, we offer new hires UB for reviewing our product apps, which may have contributed to this miscommunication. Regardless, we apologize for the miscommunication regarding the Glassdoor reviews. Regarding your salary, we’d recommend having a conversation with your manager to express your concerns. We want to ensure everyone is receiving appropriate compensation based on their job responsibilities, performance, and in range with market trends. Sometimes the market fluctuates, but we intend to stay in range. If you’d like assistance with this conversation, please connect with HR. Yes, the work can be fast-paced and heavy at times, as with many growing organizations. However, we want to ensure that you have the support you need during times of hyper-growth. We love our unlimited vacation benefit and know it’s been well received by our employees since it gives everyone the power over their own schedules. It's not our practice to deny requests unless a significant company or team milestone requires all-hands-on-deck. If you’d like to speak with Human Resources, we’d be happy to have a conversation with you to see how we can help. Again, thank you for your feedback!

Be prepared for low pay and burn out - Recensione dipendente - Dipendente anonimo presso Ultra Mobile

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