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Ultra Tokyo Connection

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Toxic Work Environment - Recensione dipendente - Sales presso Ultra Tokyo Connection

2,0
10 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get to work with pop culture, anime, and video games related products Middle managers are doing their best for their teams.

Svantaggi

Senior management team is extremely out of touch with how the company is ran. Implements procedures that do little to nothing and ideas that offer no substance. They do not understand how operations are ran on a base level. Rampant toxicity, pettiness, and cattiness. You will be spoken to in a condescending and derogatory manner. Employees on all teams are doing the work of 2-3 people and are stressed, tired, and underpaid. Hiring more help does not appear to be a priority at this company. Morale and motivation are very low across the board. The company was initially full WFH, but slowly transitioned to hybrid, and then mandatory in-office. No office supplies. When transitioning to full time in-office, teams were working on foldable, plastic party tables. Office tables and supplies were not provided until 3+ months into working in office full time. Very baffling as to how in-office was pushed, but literally nothing was provided for success. Workflow and systems used are convoluted. Be prepared to work handicapped because SOPs are constantly changing every single week by senior management. There is no set way to do a task. ERP & CRM system is overly complicated and lags often. The company wants to move away from using Excel, but is still ran on spreadsheets and would fall to shambles if it wasn't.

Esplora altre recensioni su Ultra Tokyo Connection

4,0
6 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good people Flexible when life gets rough

Svantaggi

A little disorganized data wise

1,0
7 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- work with anime and collectibles - your anime knowledge is a huge plus - at-site management is somewhat understanding of the growing pains and tries to work with you. - good benefits and social environment - looks good on your resume, you will get approached by other companies for opportunities

Svantaggi

- unrealistic number of items being offered daily, lack of focus and more of a "throw darts at the wall and see which ones stick". - impossible to do your job with a hostile client base that no longer believes in your items and service due to terrible past experiences. In turn, lack of any meaningful changes or promotions in order to regain the client confidence back. - lack of a modern CRM, lack of investment and planning in getting this implemented in the last 4 years. This in turn frustrates clients and makes doing your job much harder. - overseas management does not understand the US market and why sales are lagging. Believes that just the brand name alone is enough "marketing" - Lack of sales planning in relation to the US market. Expect new product to be outdated immediately. Odd mentality to acquire niche IPs that do not do well with the client base. - prices are at the whim of overseas management and the Yen exchange rate. You will not be able to sell anything with razor thin margins. - Do not expect the company to survive the upcoming tariffs since this would make the already bad pricing even worse.

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