Worst of my working life - Recensione dipendente - Desktop Support Technician presso Uni data

2,0
1 mar 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The best reason to work there is you're supporting a major corporation.

Svantaggi

Reviews are rated at a 3 even though the comments and feedback from customers are all good. Before working for them my work was viewed as a 4 rating for 5 years straight. They promise advancement and growth but there was never any new positions. The company does not match an employees 401k. Tuition assistance is allowed only if you agree to working for them the next 4 years after graduating. They downsized every year for the last 6 years. No raises are given and the bonus were cut from a few thousand dollars to a few hundred. The help desk is outsourced and teh clients are fustrated and it makes it difficult for a technician to fix some people problems because they've been on the phone with first level for an hour.

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5,0
16 set 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I enjoyed every day at this job, there were down times, that was worked out and communicated properly, being part of team, that works was amazing.

Svantaggi

they are little or no more i could ask for

1,0
29 mar 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lower management is great. They are patient with the angry employees that are tired of being mistreated by upper management.

Svantaggi

Company used to have great vacation package. They killed it. Poor pay. Didn't raise it after stealing our vacation time. Took more than half of the vacation days away, which really was the only decent benefit the company offered. Terrible benefits, which don't appear to be contributed to by the company at all. Family health insurance is astronomical, and when all is said and done, you have nothing left in your paycheck. Then you still have the huge deductible. Dental plan is a joke, as are all the other "benefits" that aren't really benefits. Generally, a benefit is something provided at least in part to the employee, not purchased in full by the employee. This company could care less about the people that service their huge contracts. All they do it take, and then leave the poor lower management to deal with their stupid and oppressive positions. Then they wonder why their sites are a revolving door. No real PTO or sick time. This company is a joke.

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