Vantaggi
The best reason to work there is you're supporting a major corporation.
Svantaggi
Reviews are rated at a 3 even though the comments and feedback from customers are all good. Before working for them my work was viewed as a 4 rating for 5 years straight. They promise advancement and growth but there was never any new positions. The company does not match an employees 401k. Tuition assistance is allowed only if you agree to working for them the next 4 years after graduating. They downsized every year for the last 6 years. No raises are given and the bonus were cut from a few thousand dollars to a few hundred. The help desk is outsourced and teh clients are fustrated and it makes it difficult for a technician to fix some people problems because they've been on the phone with first level for an hour.