It's an ok job... - Recensione dipendente - Outside Sales Representative presso UniFirst

2,0
7 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

As an outside sales rep you control your time and workflow. Decent benefits, company gas card. Trainers are good but the info is very outdated and they don't train you enough on the actual product.

Svantaggi

You do a lot of running around for very little money. Base is $50K and you may make another $10-$20K in commissions your first year. There is no residual money so every year you are starting all over again. Company culture is micro-managed with focused cold calling blocks that are tracked. It is not uncommon for your manager to literally be sitting next to you as you are on the phone making your calls. Your manager will likely call you every day and try and play the gotcha game with you meaning if you show you have an appointment somewhere he/she will out of the blue just show up. As those that have worked in sales-sales is fluid and schedules change all of the time so what you may have in your calendar changes day to day but they (managers) live and die by whatever you put in there. Trainers are good but the info is so outdating and they spend way too much time telling you how to sell rather than educating you on the actual product. There's a lot of stuff you have to carry around in your car and some of the products in the catalogs UniFirst doesn't carry but they never bother to tell you. Internal systems are way out of date and cumbersome to enter in orders. Speed is the name of the game to make money and their processes are probably the worst I've ever seen. Additionally there are delays in when customers receive the items they ordered as it takes close to 8 week sometimes longer which in my view is way too long. Give customers the ability to change their mind. Lastly turnover very, very high. It is not uncommon in any UniFirst sales office to find out that most of the people there are under a year. That's a pretty big indicator that things are not going so well when everyone you work with also just started. So if you are college aged this is a good start or if you are older and don't really need the money this could be a great place if you don't mind putting up with everything. Otherwise if you don't fit into either of those categories you will probably find yourself frustrated with very little money to show for your efforts.

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Risposta di UniFirst
7mo
We are grateful for your insights and the time you took to write a review. Your feedback is appreciated.

Esplora altre recensioni su UniFirst

5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People here are great, management listens with patience and understanding. Great coworkers, supportive leadership, steady work schedule, good training for new employees, and opportunities for growth and skill development.

Svantaggi

Work life balance can vary depending on workload and staffing levels. Some processes can feel repetitive, and advancement opportunities may depend on location and department.

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Risposta di UniFirst
19h
Thank you for your feedback. We look forward to having you continue to grow with us!
2,0
25 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They are better than the competition in a lot of ways. You get a $50.00 voucher for Thanksgiving groceries every year. Very little micromanagement . You get a lot of free time to improve your skills. If you get a sales manager who cares they will help you be the best . Sometimes they do a great job and customers are very happy. Great group meetings that really fire people up. Branch manager is amazing . Regional sales director is amazing.

Svantaggi

You'll be embarrassed when every other account you sell has an issue on the first day of installation. What they teach you in training sounds amazing, but often what your customers get is comedically bad. Like it was scripted for a movie about a company that is so bad that its funny how unbelievable it is . When you sell an account , you'll sometimes be given an update as to when it will be installed. But most of the time you are left in the dark, and so is your customer. Management emphasizes your numbers over and over but doesn't work to make you better . Management belittles sales reps in front of others. Big emphasis on selling , but when you have a question that you need to move a sale along, they tell you to wait and don't get back to you. Processes change and no one tells you, causing you to have to redo work. You will work have to work at least 12 hours every day if you want to be successful.

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Risposta di UniFirst
3mo
Thank you for taking the time to write a review. We're disappointed to hear about your experience while working at UniFirst. UniFirst takes this feedback seriously. If you would like to discuss further, we encourage you to contact Employee Relations at hremployeerelations@unifirst.com or via the online portal where you can anonymously communicate any concerns. This portal can be accessed at UniFirst.ethicspoint.com.
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