Vantaggi
Pay is good and fair
Svantaggi
Don’t trust them, they hire the wrong people for the wrong position and hate change. A bunch of techs who think they are businessmen. No communication No open lines or sharing Hidden agendas and old boys red neck ways
Vantaggi
The people are what make this place, I still visit and enjoy my time with everyone who is still there. The work is pretty easy and the building is really accessible from the highway so it doesn't take to long to get there. They will pay you on time(except for expenses reimbursement)
Svantaggi
Constantly set up for failure, never enough staff, no room for growth, they do not seem to understand that employees are the infrastructure of a company and they are looked at as a cost exclusively. The association (in lieu of a union) is weak at negotiating so don't expect cost of living increases to follow inflation. Direction is impossible as every competent employee seems to have 2 or 3 different job roles. To get a reimbursement check for expenses is a pain, the allotment for PPE is below most company standards.
Vantaggi
-8 hour days flew by, especially in the field. -Could actually have a life outside of work. -Occasional field overtime available, though often with no notice and expected.
Svantaggi
-Company is run on the cheap by a private equity aftermarket parts owner (ITR) focused on squeezing it dry before selling. -Constant turnover due to poor leadership and outdated systems. -Expected to buy your own tooling because the company supplies almost nothing beyond cheap consumables. -Cracked or unlicensed diagnostic software (CAT ET, SIS, Service Advisor, Insite, etc). Foreman said if I connected to the internet or damaged the laptop, I'd be paying for it. -Archaic paperwork systems with carbon copies that can take up to an hour to fill out and get client signatures on. Often done on personal time. -Management expects technicians to be fully tooled like a shop while providing virtually nothing. -Safety culture is non-existent. On-boarding stresses lockout procedures, but no one actually locks anything out. -Requests for basic safety gear like an eyewash bottle were brushed off for weeks with “I’ve never needed one in my career.” -Outdated equipment, cracked laptops, minimal resources, and constant cost-cutting create daily frustration. -Fired me after giving two-week notice where I could've worked longer but I wanted to be professional for.